When does distance cause a disconnect?
Recently, a Fortune 500 wholesale power generator and provider with more than 2,500 employees nationwide realized that its organization was far too siloed for its own good, meaning that it was difficult to impossible for these employees to actually collaborate in the way that was needed to keep up with the demands of the modern era.
Their previous intranet was built on what are now obsolete technologies. Not only was this incredibly costly to maintain, but it lacked most of the capabilities that would come with a more modern content management system. The company spent far too long performing menial tasks such as updating and managing content for business users, all of which was taking its toll on performance. Content was often outdated and unreliable while at the same time, search results were rarely relevant, making those documents difficult to find in the first place.
Sharing meaningful content when you need it the most
The team at Pariveda worked closely with the business in the development of a bold, new, robust information architecture to facilitate long-term governance and content organization. They created a simplistic landing page with animated live tiles that surface meaningful data from underlying sites and systems of records instantly.
Additionally, we automated many manual business processes through custom workflows and helped to develop a custom project management office portal with project portfolio dashboards, automated site provisioning and many other value-added features. They also developed highly reusable web parts and style sheets to enable power users to quickly create the useful pages they needed when they needed them the most.
Communication network brings together 2,500 employees
Due to Pariveda's work, end users are now empowered to manage content in the right way for the right job, thus freeing up information technology resources to focus on much higher-value work. Presentation and data access are now tailored to the user's role within the company, and through the ability to surface data from multiple external systems in a single place, employees can now make better operational decisions than ever before. Pariveda also opened new channels of communication and collaboration between previously divided teams and businesses, allowing all 2,500 employees to finally work as a single, larger whole for the first time.