What it Means to be "in the People Business"

Nathan Hanks
Vice President, Houston Office

A while back, a colleague made a statement to me that "we are in the people business". The comment always stuck with me as most of my Clients would say I am in the technology/management consulting business. So I constantly make mental notes when I come across something that endorses my colleague's belief. Today was one of those times that seemed to really resonate with me, and I thought I would share with the broader population (and bare my soul in the process).

I subscribe to several fitness blogs and normally they just contain interesting workout ideas and whatnot. But this one struck me because of the "client-centered" title. As I read the article, I realized he had arrived at a few core principles...which are the same ones I have learned (and continue to learn) while being a consultant. To save you the time of reading the article (which I highly recommend when you do have the time), I thought I'd pull out the key items that resonated with me. I'm also going to cross-reference several other individual's work who have gone into greater depths around these various items.

So in summary, here I was reading an article about how to be a good fitness coach, and I realized this guy was saying the same things that I have learned (sometimes the hard way) about being a good business consultant. And then I realized (again) that my colleague is right, we both are in the people business.

Nathan Hanks

About the Author

Nathan Hanks Vice President, Houston Office
As a Vice President at Pariveda Solutions, Mr. Nathan Hanks brings a wealth of experience from various backgrounds such as Fortune 500 corporate IT, software services and consulting across the Travel, Manufacturing, and Financial Services industries. His primary focus has been on driving unnecessary costs out the business via the implementation of enterprise solutions such as SAP, CRM, infrastructure optimization, workforce optimization, custom application development, and wireless applications.

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