Reinventing patient interation and experiences
Artificial intelligence is one of the most disruptive and potentially impactful technologies in healthcare, as is the case in seemingly every industry. It has brought significant improvements to the lives of those who work in the healthcare industry, from providers and their staff to administrators and executives at every level.
Yet one of the biggest disruptions AI poses can be to the overall patient experience. The quality of health outcomes remains the industry’s main focus, and AI helps improve those outcomes by improving the experience patients have at each stage of their journey.
Currently, healthcare AI is mostly used for applications such as language processing and robotic automation. But these areas only scratch the surface of AI’s potential to completely reinvent patient interaction and experiences — there’s much more this concept can achieve.
Read the full article by Marc Helberg in Health IT Outcomes.
