Capabilities as Building Blocks

Susan Paul
Office Managing Vice President, Dallas Office

I’ve always liked the adage that ‘Luck is what happens when preparation meets opportunity.’  I got to experience just that recently.

A Pariveda team was putting together an approach for setting up a new organization for one of our clients. We were discussing where to start. After trying a few different angles that didn’t feel right, someone mentioned we should start with what capabilities the new group would need.

A colleague and I recently published a white paper on using business capabilities as a common language between different functions. We had been playing with different ways capabilities could be used to support planning efforts.  This was a perfect opportunity to try it out.

We started with the organization’s goal, broke it down into annual objectives and then mapped those to capabilities. Some of the capabilities were differentiators, in this case their sales channel. Some were core to being in that market, distribution. And finally some were just basic must haves, like legal.

Once we could map the key capabilities, we were able to see where the new organization was going to need to invest in people, processes and technology, again mapped to their overall goals.

Even risks could be mapped to capabilities and tied to goals to evaluate which were more and less acceptable.

Everyone on the Pariveda team quickly understood how we could use the capabilities as a relatively simple way to explain our approach and I was able to validate our thinking when we wrote the white paper.  What luck!

Susan Paul has recently co-authored a white paper, Business Capabilities: A Common Language. You can download the white paper here.

Susan Paul

About the Author

Susan Paul Office Managing Vice President, Dallas Office
As the Managing Vice President-Dallas at Pariveda Solutions, Inc., Susan leads Pariveda’s efforts across the Dallas/Fort Worth market to deliver successful technology and management consulting solutions. She is responsible for ensuring that we honor our commitment to developing talent in combination with creating value for our clients. Prior to her current role, Susan built and led Pariveda’s Strategy Practice, working with senior executives to collaboratively develop and operationalize their technology and organization strategies. Susan has a strong passion for creating lifelong relationships - spanning clients, partners and business colleagues and a commitment to developing a strong community for the women of Pariveda.

More Perspectives

Perspective
by Sean Beard and Brian Orrell
Life After Mobile
Perspective
by Phillip Manwaring
Let Serverless Solve the Tech Problems You Don't Have
Perspective
by Jeff Townes and Sean Beard
If You're Adopting the Cloud in Your Organization, You Don't have to Start from Scratch
Perspective
by Tom Cunningham
The Sound of the Future: Predictive Analytics in the Music Industry
Perspective
by Sean McCall
The Missing Link in Advanced Analytics
Perspective
by Margaret Rogers
The Most Advanced AI in the World Is Worthless Without This One Key Element
Perspective
<p>by Brian Duperrouzel</p>
Post Cloud and the Lonely CIO
Perspective
by Alan Henson
Artificial Intelligence Might Be Your Toughest Employee to Manage
Perspective
by Marc Helberg
How AI Will Affect Your Patient’s Experience
Perspective
by Jeff Townes
Transforming Your Operating Model for the Cloud
Perspective
by Collins DeLoach
What does Cloud Transformation mean to IT?
Perspective
by Margaret Scovern
Communicating Effectively Amid a Digital Transformation
Perspective
by Marc Helberg
Like It or Not, Technology and Media Companies Now Influence Healthcare
Perspective
by Margaret Rogers
How to Tell the Hype from the Digital Reality
Perspective
by Margaret Scovern
The Golden Triangle: How Data Scientists, Engineers, and Business Leaders Work Together to Achieve Value
Perspective
by Tim Hurst
Unlocking Marketing ROI Analytics
Perspective
by Mike Strange
Can We Predict the Future?
Perspective
by Mike Strange
DevOps: A Practical Framework for Technology Process and Organizational Change
Perspective
by Brian Duperrouzel
Hippos and Cows are Stopping Your Machine Learning Projects
Perspective
by Oussama Housini
Why DevOps?
Perspective
by Ryan McFarland
Machine Learning, Beyond the Stars!
Perspective
by Ryan Gross
What Does It Really Mean to Operationalize a Predictive Model
Perspective
by Jack Warner
Building Smart Deployment Pipeline
Perspective
by Mike Strange
Untangling and Understanding DevOps
Perspective
by Ryan Gross
The Rise of DataOps from the Ashes of Data Governance
Perspective
by Marc Helberg
How Information Technology Leaders Will Pave The Road To Precision Medicine
Perspective
by Mike Strange
Bigger is Not Necessarily Better
Perspective
by Victor Diaz
6 Things to Consider when Choosing a Data Visualization Library
Perspective
by Clayton Rothschild
Blockchain in an Enterprise Setting
Perspective
by Dave Winterhalter
Data in the Dugout
Perspective
by Margaret Scovern
Flexible Data Pipelines: The Key to Competitiveness in the Data Age
Perspective
by Marc Helberg
Today, Patients Are Leading Innovation in Healthcare
Perspective
by Derrick Bowen
Convince Your Sponsors to Use a Different Approach
Perspective
by Carrie Beckner
What's a CEO’s Role When Everything Is Going Right?
Perspective
by Margaret Rogers
How Microexperiences Can Maximize Guest Experiences in Hotels
Perspective
by Marc Helberg
3 Ways to Get High-Tech Devices to the Market Quickly and Safely
Perspective
by Marc Helberg
3 Ways Organizations Can Embrace the Future of Population Health
Perspective
by Margaret Rogers
Customer Journey Maps: The North Star to Digital Transformation
Perspective
by Derrick Bowen
Stop Complaining About Changing Requirements
Perspective
by Adrian Kosiak
Lessons from Dior on Becoming a Premium Brand
Perspective
by Kent Norman
Limit, to Win It - How Putting Limits on Your Team Will Allow Them to Do More
Perspective
by David Watson
The Benefits of Working in Teams
Perspective
by Marc Helberg
Protecting the Patient Experience in the Age of Mega-Mergers
Perspective
by Elaine O'Connor
Assuage Fears to Make Better Decisions
Perspective
by Alan Henson
Death by Prototype: Why Just Getting Started Isn’t Enough
Perspective
by Sean Beard
These Are the Tech Trends That Actually Matter for Your Business
Perspective
by Stefanie Hill
Integrating The Customer And Employee Experience
Perspective
by Margaret Rogers
Clarify Your Mission With Journey Mapping
Perspective
by Julio Santos
Context as Currency
Perspective
by Sean Beard
What Does ‘Disruptive’ Really Mean?
Perspective
by Marc Helberg
3 Ways You Can Begin to Take Patient Experience More Seriously
Perspective
by Margaret Rogers
Identifying the Value of Nonprofit Customer Experience
Perspective
by Margaret Rogers
Why an Agile Mindset is at the Root of an Excellent Guest Experience
Perspective
by Julio Santos and Jon Landers
How Customer Context and Smarter Algorithms will Power the Next Level of Experiences and Engagement
Perspective
<p>Dimitrios Vilaetis and Sara Harshbarger</p>
Holistic Value Hunting
Perspective
by Cynthia Real
Building a Strong Brand Story Is Your Best Retention Tool
Perspective
by Marc Helberg
3 Ways to Stay (Nearly) Legislation-Proof in the Medical Industry
Perspective
by Susan Paul
Capabilities as Building Blocks
Perspective
by Susan Paul
When Corporate Culture Undermines IT Success
Perspective
by C<span>&eacute;</span>sar Giralt
Building your Alumni Network into a Value Creation Platform
Perspective
by Russell Clarkson
Mark Your Exits
Perspective
by Russell Clarkson
Technology Due Diligence Hacks - Where to Begin?
Perspective
by Mike Strange
4 Reasons to Leverage the Power of Small Teams
Perspective
by&nbsp;Russell Clarkson
Is your Ecosystem a pipeline or a platform?
Perspective
By Alexandria Johnson
The Hottest Thing at SXSW You Learned it in Kindergarten
Perspective
by Cynthia Real
The Giver Framework: A Strategy to Build Better Relationships, Organizations
Perspective
by Michael Butler
The Art of Dropping Deliberately
Perspective
by Kerry Stover
3 Warning Signs Your Toxic Partner is Threatening Your Company's Purpose
Perspective
by Kerry Stover
3 Ways to Form Lasting Psychological Contracts With Your Employees
Perspective
by Russell Clarkson
Conquistadors of the Unknown
Perspective
by David Watson
4 Lessons Learned from Questions
Perspective
by Bruce Ballengee
Developing the Individual
Perspective
by Nathan Hanks
What it Means to be in the People Business
Perspective
by Bruce Ballengee
Unleashing the Power of Humility
Perspective
by Sean McCall
4 Ways Sports Can Benefit Careers
Perspective
by Sean McCall
The Architecture of a Selfless Team
Perspective
by Kerry Stover
I Know You Believe You Understood What You Think I Said...
Perspective
by Bruce Ballengee
Teaching Roots Run Deep
Perspective
by Lori Dipprey
Why Performance Review are Here to Stay at Pariveda
Perspective
by Marc Helberg
What if I don't want to live to 150?
Perspective
by Carrie Beckner
Generation Z’s Members Are Entering the Workforce. Here’s How to Welcome Them.
Perspective
by Margaret Rogers
Failing Fast Is Fine — As Long As You’re Failing Well, Too
Perspective
by Russell Clarkson
Stand Up for Good Presentations
Perspective
by Allison Esenkova
Wearing Heels to the Top
Load More