Rich is a Principal in Pariveda’s National IT Strategy practice. As a thought leader and change agent with over 15 years of diverse management and technology consulting experience, Rich has a proven ability to drive alignment across diverse groups of business and IT stakeholders in the establishment of new organizational capabilities. He works collaboratively with senior executives to develop technology strategies, deliver creative and innovative solutions and help run IT as a business. He brings specific expertise building value through improved demand and portfolio management, product and service management, governance, program value realization, and vendor management, and has led transformation initiatives driven by product and service innovation, operating model redesign, outsourcing and location optimization, technology and process rationalization / optimization / automation, and structural change (M&A / divestment planning & execution).
Technology strategy, planning and governance
Technology-enabled customer strategy
Demand and portfolio management
Product and service management
Program value realization
IT financial management
Operating model design
Structural change and outsourcing
Prior to joining Pariveda in 2015, Rich was an SVP at Citibank where he led the planning & governance function in the transformation of their $3.5B IT infrastructure organization. In this role, he established service management capabilities and governance models, managed product introductions and roadmaps (e.g., internal cloud, big data, and unified communications), developed and applied a proprietary capability and performance assessments methodology across all products, and developed the global cost model utilized for global service pricing, chargeback/recovery and as the basis for CTI’s 5-year IT Strategy.
Previously, he worked as a management consultant with both Booz & Company and the Everest Group where he served global 2000 clients across a number of industries—energy/utilities, financial services, retail and consumer products, and high technology.
Prior to business school, Rich was an accomplished IT solutions architect and developer for both IBM and PricewaterhouseCoopers leading full lifecycle development for custom eCommerce, CRM and Supply Change Management solutions and systems.
Rich enjoys spending his free time with his wife, Alexandra, and two young sons, Cohen and Connor. He is an aspiring chef and pitmaster, and even designed and built an outdoor kitchen by hand. This is useful on game day as he enjoys smoking ribs or brisket and watching the Longhorns out back with family, friends and foe alike. Rich also enjoys golf, cycling and skiing and looks forward to the day his sons are old enough to join him on the course and slopes.
Rich has an MBA and a BS in electrical engineering, both from the University of Texas at Austin. Hook’em Horns!