Running IT like a business may be a strategic imperative, but shifting thinking about how IT fits in the enterprise can be daunting.  This shift in thinking requires a framework for analysis and execution.  Our Enterprise Architecture Framework (EAF) helps IS organizations apply the Business of IT^® by providing a way to think about IT in the context of a business value chain.

The Framework models an enterprise, business unit or department in the context of its value chain, identifying all of the component parts that create value between suppliers and customers.  These component parts are organized into a Business Architecture and a Technical Architecture. 

Figure 1.0:  Pariveda Solutions Enterprise Architecture Framework

The Business Architecture includes the strategy of the business as well as the people, structure and processes that run the business.  The Technical Architecture supports business processes through business applications and the other technology that connects and manages those applications.

Implementing technology solutions to deliver business value

When we plan and deliver technology solutions, we use the Framework to assess solutions in terms of the value they create for the business.  While our primary focus is on the Technical Architecture, we use the Business Architecture to map technology to business processes and the overall strategy of the enterprise.

On Business Systems Planning projects, we use the Framework to identify and plan the future state of the entire Technical Architecture, sometimes focusing on key areas.  On Technology Solutions projects, we use the Framework during the analysis and design phases to map solutions provided to the Technical Architecture and ultimately to the value created for the business.

Running an IS organization to optimize business value

When we work with an IS organization, we use the Framework to model their “business” within the enterprise.  Each IS organization exists to transform inputs from its suppliers, its hardware, software and services vendors, into value for its customer, the enterprise. 

All components of the IS Business Architecture – strategy, people, structure and processes – should be optimized to provide the most value to the enterprise.  The IS organization also needs a supporting Technical Architecture, with tools including time tracking, billing, trouble management systems and employee development programs.  Developing an IS Strategy and implementing IS Effectiveness projects are facilitated through our Framework.